Public DevOps Simulation: The Phoenix Project Game, September 2017

Posted by Gedi Kalinauskas on Wed, Sep 27, 2017 @ 13:09 PM

Ranger4 Phoenix Project Game Taster September 2017 .png

At the beginning of September, we had a taster day for The Phoenix Project Game in London - it gave a group of people an understanding of how the game works and the kind of expectations they should have when running the game in their own teams. Feel like you've missed out? Don't worry - we have another one coming up in October; register for it using this link, hurry - spaces are limited!

To read Helen Beal's in depth blog about the day please, use this link

Below, you'll find further comments from the games's players: 

Simon Berry, from Freshfields:

               “Interesting session, clever how the game is organised. It was clear to see how disorganised everyone was through the 4th round, which had a plan, more structure & organisation.”

David Bodle, from FCA:

               “At the beginning of the simulation it was hard to know where to start and how to work as a group…. As the day went on you could see more and more teamwork in the room. The game strongly demonstrates how important collaboration, work ownership and being able to hear others talk/shout is.”

Shane Poole from Ordnance Survey:

“I personally thought it was a great exercise and it helped me to reinforce/remind me of things I already knew as well as giving me some new things to think about.”

Play The Phoenix Project Game 


Topics: DevOps, The Phoenix Project Game, Business metrics, digital transformation, business simulation

Ranger4 and DORA Team Up to Deliver Enhanced DevOps Assessments

Posted by Malcolm Namey on Tue, Feb 28, 2017 @ 17:02 PM

We're over the moon here at Ranger4 to announce a new partnership with DORA, the team behind the Puppet Labs State of DevOps report. Ranger4 are a reseller of DORA's virtual assessment - we've been running physical, onsite assessments for many years at Ranger4 with companies as diverse as FIS, LEGO, LV=, Arup, Saga and BAT but, while we believe that face to face interaction is invaluable, there's a constraint to the amount of people we can talk to over a few days.

With DORA though, that constraint is smashed as we can virtually interview hundreds of people across an organisation in a matter of days through email driven survey techniques and use data modelling tools honed through 20,000 respondents from 2,000 organisations over several years of State of DevOps Reports. We can compare business units' performance across an enterprise and against high performers in a particular organisation's industry.

Kevin Rowlandson at Arup says:

"Recognising the need to adopt DevOps across a globally distributed organisation is one thing. Working out how to start the journey is quite another. To overcome concerns like: 'Are we ready for DevOps?', the team at Ranger4 helped us to not only identify where we sit on the maturity scale, but also helped us define a clear journey to overcome these first hurdles."

We recommend running the physical and virtual assessments in parallel in order to gain the most rounded view of your organisation's current states - we'll provide you with one report summarising the findings across each unit and the best practices you can share. We'll clearly identify the highest value opportunities for improvement and help you make the changes you need to make your business as productive as possible.

Adam Auerbach at Capital One says:

"DORA focussed our efforts on the right work which resulted in accelerated maturity. The work with DORA gave us insights that now our teams are better informed, which is resulting in a quicker path to Continuous Delivery."

Chivas Nambiar at Verizon says:

"DORA gave us a way to measure things that we just couldn't measure before. Now we had visibility into what was happening in our software engineering lifecycle."

DORA CEO, Nicole says about the new partnership:

"We are super excited to partner with the team at Ranger4 to offer assessments that pair our survey-driven, scientific approach with their physical, on-site techniques. This combination will provide unique value to organizations seeking to truly understand how to drive their technology transformations forward."

The team behind DORA is Dr Nicole Forsgren, an expert in metrics and psychometrics in software delivery and IT impact, Jez Humble, co-author of Continuous Delivery and Lean Enterprise and Gene Kim, Co-author of The Phoenix Project and The DevOps Handbook.

Topics: DORA, DevOps

Ranger4 Win Award for Most Innovative DevOps Solution Provider

Posted by Helen Beal on Tue, Jan 31, 2017 @ 09:01 AM

Ranger4 are over the moon to be awarded 'Most Innovative DevOps Solution Provider' by in their annual DevOps Dozen awards. CEO, Alan Shimel, said:

"OK I have to admit it, I was pulling for Ranger4 in this category. Helen Beal and Steve Green are great people who were out there evangelizing and leading in DevOps consulting way before the current Cambrian explosion of DevOps consultants we see today. Their DevOps Liftoff Workshop and latest, DevOps for CEOs are both high water marks in the industry. Congrats to the entire Ranger4 team."

Ranger4 started our DevOps journey in 2011 and offer a wide range of solutions to assist organisations wanting to evolve their practices and capabilities using DevOps principles.

These solutions include:

- The DevOps LiftOff Workshop
- DevOps Discovery and Assessments
- DevOps Transformation with the DevOps Loop
- DevOps Training and Mastery (with the DevOps Institute)
- Value Stream Mapping for DevOps with Lean Principles
- DevOps Toolchain builds for Ideation to Realisation
- DevOps workshops such as Getting and Measuring Metrics that Matter
- The Phoenix Project Game (co-designed with Gamingworks)

Look out for more coming through in 2017 especially focussed on cultural change and experiential and serious play learning.

Steve Green said:

"It's testament to our team's ability to listen to what our customers need and develop solutions in line with the challenges they face that we have won this award. We have more great things coming through this year so watch this space for more groundbreaking DevOps solutions. Thanks to Alan for all his support and encouragement and the chance to be recognised for our efforts in this way."

Congratulations to the other winners including: Jenkins, Automic, Barry Christ of Chef, IBM, Jason Hand of VictorOps, Nationwide, DB Maestro, Angel Diaz of IBM, Damon Edwards and John Willis, The DevOps Handbook by Gene Kim, John Willis, Jez Humble and Patrick Debois and Shelbee Smith-Eigenbrode for her article.

Topics: DevOps Awards

The DevOps Institute and PEOPLECERT Announce New DevOps Practitioner℠ Series of Courses and Digital Badging Program

Posted by Biagio Napoli on Wed, Nov 9, 2016 @ 16:11 PM

The DevOps Institute (DOI) and PEOPLECERT have this week announced DOI’s new DevOps Practitioner℠ series of courses to support IT roles for the modern enterprise. Each new DevOps certification course is focused towards continually addressing the emerging and growing needs of IT professionals and organizations worldwide. As a DOI Registered Education Partner Ranger4 are excited by the opportunity to offer these courses to our customer base.

Successive to DOI’s flagship entry level course, DevOps Foundation®, the new DevOps Practitioner series will include the following roles:

- Continuous Delivery Architect (CDA)℠
- DevOps Test Engineer (DTE)℠
- DevSecOps Engineer (DSOE)℠
- DevOps Leader℠
- DevOps Professional (DO PRO)℠
DOI’s existing Certified Agile Service Manager (CASM)® and Certified Agile Process Owner (CAPO)® qualifications will also become part of the DevOps Practitioner series of courses.

Jayne Groll, CEO of DOI said: “Each role evolves a specific IT competency for DevOps including automation architecture, testing, security and leadership.”
Ranger4 will begin scheduling classes for some of the new DevOps Practitioner courses before year-end. Certification exams for each course will begin to be available in Q1 2017.
The DOI has also announced its new digital badge program for all of its course offerings. Learners who have passed DOI’s qualifications will be awarded a digital badge as a means of showcasing their achievements. Learners will be able to share their success online by displaying digital badges via Facebook, LinkedIn, Twitter, Mozilla or other social media sites. Learners who have already passed DOI certification exams will be issued digital badges retrospectively.

About The DevOps Institute
The DevOps Institute (DOI) is the global leader in codifying emerging DevOps practices into enterprise level DevOps training and certification. Working with recognized thought leaders, a worldwide channel of Registered Education Partners (REPs), strategic partner Peoplecert, and DevOps Express, DOI has set the quality standard for relevant, current and sustainable DevOps course content and certification. For more information about DOI, visit

Topics: DOI, DevOps Training, DevOps Mastery, Continuous Delivery Architect, DevOps Foundation Course

Ranger4 is Now a Dynatrace Partner

Posted by George Price on Wed, Oct 12, 2016 @ 12:10 PM

Ranger4 is delighted to announce a new partnership with digital performance software company Dynatrace, to accelerate DevOps adoption for our customers. Dynatrace’s suite of performance monitoring and management solutions will be available to Ranger4’s customers and prospects to enable both development and operations teams to use the same performance metrics throughout the development lifecycle, fostering the collaboration which underpins DevOps.

Steve Green, DevOpsologist at Ranger4, said “We are delighted to be able to add Digital Performance Management from Dynatrace to our DevOps toolchain portfolio – as it’s the missing link in the ‘realisation’ part of the DevOps loop we seek to create in every DevOps transformation we deliver. Performance monitoring and testing is critical to DevOps as organisations need constant visibility into everything taking place in the development lifecycle and production environment. As a result, metrics are crucial when organisations are transforming in line with DevOps principles and having a platform, such as Dynatrace’s, that offers such detailed, business orientated insights into an application’s performance is vital.”

The Dynatrace platform provides IT teams with a pre-emptive warning of performance issues throughout the development lifecycle, identifying the root cause of degradations quickly to reduce mean-time-to-resolution. The data obtained through automated testing also enables companies to assess the impact of new digital services in production and consequently improve these services through the establishment of better feedback loops. With a unified view of performance data across development and operations, companies can obtain a comprehensive perspective that translates into an overall competitive advantage.

“There’s a vital need for skills and expertise in agile software delivery methods, which is why our partnership with Ranger4 is so important,” explains Patrice Attia, VP EMEA North at Dynatrace. “Today’s marketplace is driven by ever-increasing demands for features, speed and reliability, so companies must adopt continuous delivery methods, such as DevOps, to deliver new services quickly without eroding the customer experience. For DevOps to deliver outstanding digital performance to customers and significant business results to companies, automated testing must be integrated from the outset - to ensure problems aren’t found too late to implement fundamental changes.”

About Dynatrace

Dynatrace is the innovator behind the industry’s premier digital performance platform, making real-time information about digital performance visible and actionable for everyone across business and IT. We help customers of all sizes see their applications and digital channels through the lens of their end users. More than 8,000 organizations use these insights to master complexity, gain operational agility and grow revenue by delivering amazing customer experiences.

Read more about Dynatrace’s leadership in the digital performance and APM market, here.

Follow Dynatrace on:

Ranger4 Now Supplying to the Government Through G-Cloud!

Posted by Ryan Dobson on Mon, Aug 1, 2016 @ 11:08 AM

As of today, Ranger4 will be working together with various UK Government and Public Service departments as part of the renewed G-Cloud 8 Framework. 

Having just celebrated our 5th Anniversary, Ranger4 continues its rapid growth working with household brands and launching them into the digital age. Some of our most notable customers include Halfords, LV= and 

This new G-CLoud agreement will allow us to help a lot more organisations in the UK and expand our reach further into the DevOps world! ~=>

Ranger4 is an Atlassian Expert Partner

Posted by Helen Beal on Fri, May 13, 2016 @ 09:05 AM

Ranger4 is over the moon to announce our new status as an Atlassian Expert Partner. You can find us in the Atlassian Expert Partner catalogue here. You can review our Atlassian capabilities and request assistance from our Atlassian page here.

This partnership has been carefully chosen following feedback from many of our customers and the results of devops toolchain surveys we have conducted that showed us that Atlassian has the devops toolset of choice and the most advanced capabilities to integrate as a devops toolchain. At Ranger4 we help customers reach devops nirvana - the ability to measure ideation to realisation, and the Atlassian toolset is the foundation for this advanced capability.

Wherever you are on your devops and Atlassian journey we can help. For example you may want:

  • A Jira healthcheck: Many organisations start using Jira, mature rapidly and need a little assistance getting things tidy for optimised usage and compliance
  • To migrate to Bamboo: You may have started with Jenkins or TeamCity or another CI server and feel it's time to use the Atlassian capabilities integrated via Jira and Confluence
  • Training on Jira Service Desk: Now that development teams have gone Agile, it's time for the ServiceDesk and operations teams too
  • Licencing support: As your Atlassian installation evolves, you may need some assistance buying the right licences for your needs
  • Add-ons: There's a vibrant Atlassian community out there so let us know if there's something you need to integrate to and we will help make it happen

We're Atlassian Experts now, so let us know what you need and, as always, we will do our very best to assist.

Topics: Atlassian

Ranger4 First to Launch The Phoenix Project Game Worldwide

Posted by Daniel Breston on Thu, May 12, 2016 @ 12:05 PM


Ranger4 are over the moon to announce we are the first GamingWorks partner on earth (in the known universe in fact!) to launch The Phoenix Project game. The simulation is based on the seminal and titular novel by Gene Kim, Kevin Behr and George Spafford.

At Ranger4, the greatest challenge we see our customers facing is how to enact cultural change. The Phoenix Project Game is a fun, fast and interactive way to quickly see what a culture looks like - and how it needs to change to eliminate friction and waste.

In the game, you and your fellow participants take on the roles described in Parts Unlimited in the book and run through three rounds of exercises to ensure that you deliver the projects you need to on time.

You will experience how:


  • To apply DevOps principles in a real life situation
  • To find the right balance between delivering your SLA requirements and your IT projects according to plan
  • DevOps can bring serious value to your business
  • To increase the efficiency and effectiveness of your IT Department
  • To create better flow in your teams
  • To develop people’s skills to act in a DevOps environment
  • To show business their responsibilities in making IT Projects more successful


To find out more about the game fly here.

Topics: DevOps Game, The Phoenix Project

Daniel Breston Joins Ranger4 as Chief of DevOps Transformation

Posted by Priyanka Jain on Fri, Nov 13, 2015 @ 13:11 PM

Ranger4 is excited to welcome Daniel Breston as Chief of DevOps Transformation! Daniel has over 40 years experience in IT Service Management and Operations, and has worked all over the planet. He comes with a desirable skillset, having worked almost every role within an IT organisation - including engineer, developer, senior management.

We had a chat with Daniel about his new role at Ranger 4! 

"I think Ranger4 is the type of organisation that wants to understand the organisation before they submit a proposal, and that proposal is going to be more than just 'use this particular product.’ It’s going to be about encompassing all aspects of DevOps, which is looking at flow, feedback, interactions, cultural and behavioural changes. Our goal is to   make things better, faster and safer." 

When it comes to DevOps, the word in itself can be daunting. Either you get it and love it, or you just don't know where to begin and keep it as a distant thought. But all good things take time, and people like Daniel are here to help you understand DevOps better.

"Organisations need technology to solve problems, remove obstacles in order to achieve a goal, and do so as effectively and efficiently as possible. DevOps looks at the whole lifecycle, from idea to creation to implementation to replacement. DevOps introduces ways to get the flow of that lifecycle to be as fast but governed as possible, explains Daniel.

Not only will Daniel be teaching us lots here at Ranger4, but he is also a valuable resource, and a key person in your network. We asked Daniel what he's most looking forward to in his new role as Chief of DevOps Transformation, and what he hopes to gain. 

“I’m most looking forward to learning. I want to be able to see how the market continues to mature. It’s obviously changed in lots of different directions in the 40 years that I’ve been involved. To be able to help in that journey and learn from others in the world on this is what I’m looking forward to while sharing that with customers and Ranger4.”

Welcome aboard the rocketship Daniel, even more great things to come!





Ranger4's Helen Beal Nominated to DevOps Institute's Board of Regents

Posted by Malcolm Namey on Thu, Feb 19, 2015 @ 20:02 PM

Yesterday the DevOps Institute announced its Board of Regents. The board is charged with guiding the Institute’s path regarding curriculum development, as well as ensuring that all DevOps Institute certified courses meet the highest standards of quality. All DevOps Institute courses and tests are reviewed and passed by the board. Over time the board will add additional members of the community to ensure that it always represents a broad view of the DevOps community and the latest best practices. Ranger4's Head of DevOps, Helen Beal, sits on the board of regents alongside other DevOps luminaries such as Gene Kim, Rohit Antao, Sanjeev Sharma, Gary Gruver, Lou Hunnebeck, Matthew Selheimer, Judy Sanker, Donna Knapp, Lori MacVittie, Chris Riley and JP Morgenthal.

What is the DevOps Institute?

The DevOps Institute is bringing enterprise level DevOps training and certification to the IT market. Working with thought leaders from the DevOps community, the IT Service Management field and the IT training market, the DevOps Institute is setting the standard in quality for enterprise grade DevOps education and training.

Why now?

DevOps as a movement has flourished over the last 4 or 5 years in spite of or perhaps because it has defied precise definition. There is no manifesto or similar treatise that lays out the immutable facts of DevOps. In fact the community has coalesced around a Wikipedia article as a non-definitive, definitive definition. However, DevOps does not exist in a vacuum. The founders of the DevOps Institute believe that for DevOps to reach its true potential best practices will have to be codified. Training based on these best practices will lead to better and consistent results. Enterprises will demand that DevOps training develop in line with traditional IT training including certifications evidencing proficiency.

The DevOps Institute was founded by Lisa Schwartz, Jayne Groll and Alan Shimel. Lisa and Jayne have a long and successful history in the IT training arena, having founded the ITSM Academy over 10 years ago. Prior to that both Lisa and Jayne had long careers in the IT field. Shimel is the founder of, the leading source of DevOps related content on the Internet. Prior to that Alan has a 25+ year career in entrepreneurial  IT ventures in software development, data centers and managed services.

All three co-founders have a deep desire to see DevOps fulfill the mission of transforming the way IT is practiced. Not only for development, not just for operations, but for QA, security and even sales and marketing; all have a role in DevOps.

They strongly believe that for DevOps to gain full acceptance by enterprise organizations best practices based curriculums have to be developed. Enterprises will require certifications to not only show a return on their investment in training, but more importantly a certification in a DOI course will signify that the applicant has been trained in the highest quality, best practices based training available.

Initially the DOI offers DevOps Foundation and Certified Agile Service Manager courses. In the near future additional role-based classes in DevOps with attendant certifications will also be offered.

Helen Beal heads up the DevOps Transformation practice at Ranger4 and in addition to being delighted to be able to contribute to such an important part of improving the tangibility of DevOps, is excited to be able to start offering formal certifications to the myriad of Ranger4 customers who have been waiting for exactly this.

Topics: DevOps, DevOps Institute