Ranger4 DevOps Blog

Philippa Hale

Recent Posts

Scaling Agile and Making Friends Part 2: HR & Technology

Posted by Philippa Hale on Tue, Nov 12, 2019 @ 15:11 PM

This is Part 2 in a blog series exploring how technology communities can improve how they engage with other business functions, collaborate, build trust, create and secure the future of their organisation together. In Part 1 I set the scene. The focus here, in Part 2, is on HR and Technology.  

I am a linguist by background so I notice the specific words people choose to express their interests, needs, frustrations and vision. 

One thing I am very aware of - and really keen for everyone in organisations to think about - is how people in different departments are using the language of agile ways of working, but are not actually joined up. This is key to any scaling of desired ways of working. The old 'silo' thinking, stereotypes, even prejudices, are still there. They are often shockingly strong among people who spend their days deeply focused within their department and their specialist field. This is not because these are people who are naturally prone to prejudice. Far from it. It is well known from the vast literature on prejudice and diversity that once people get to know 'them' - whoever 'they' are - as people, learn their language and culture and achieve jointly owned successes, those prejudices all but disappear. Then the door opens to new levels of collaboration, trust, co-creation becoming the embedded ways of working.

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Topics: Agile HR, cross team collaboration, Technology & HR, HR technology business partner, HR Product Owner

Scaling Agile and Making Friends

Posted by Philippa Hale on Mon, Nov 11, 2019 @ 09:11 AM

 

This is the first of a series of blogs on how Agile and DevOps ways of working are scaling and making their way across the business functions: HR, Finance, Procurement, Technology, Marketing and Sales.

If you are working in technology and making progress with Agile and DevOps ways of working within your own function, you may be looking at ways to work more effectively with other functions across your organisation: HR, finance, procurement, marketing, sales.  Here are some ideas and tips to help you:

1. Make Friends

Over many years of working in the area of inspiring collaboration between functions, I passionately believe that the focus has to be on what you have in common.  Patrick Debois’ keynote talk at the recent DevOpsDays 10th Anniversary in Ghent, was SPOT ON.  He is also passionate about the need to ‘make friends’. By this he means have proper conversations, get to know people as people, ask questions, understand what goes on in their function, learn their language, their needs, constraints, where they are heading.  Watch the video here - (the longer version from AllDayDevOps)  There are so many parallels in thinking and so much we in technology can learn from the other functions.

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Topics: AllDayDevOps, Ways of Working, Agile Finance, Agile Procurement, Agile HR, Agile marketing, Agile sales, DevOpsDays

Experiential Learning - the WOW Factor with Apollo 13

Posted by Philippa Hale on Tue, Jun 4, 2019 @ 13:06 PM

To all change leaders: Have you been tasked with introducing new ways of working (WOW) in your organisation? Or are you already part way through introducing a new WOW such as DevOps? Agile Service Management? or a transformational change involving/led by other functions: HR, L&D, Finance, Legal, Sales, Marketing ... ?

Do you need some fresh ideas and techniques to help you to engage and inspire key stakeholders and teams, to overcome change fatigue, steer and champion the changes and get the new ways to stick?

If so, we can't recommend highly enough that you include experiential learning activities in your change and communications plan, rather than the traditional one-way presentations or briefings; Both for the change leadership team, and for the target communities involved.  

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Topics: Experiential learning

Stakeholder Mapping Rebooted: The Power of Moods and Emotions in a DevOps Evolution

Posted by Philippa Hale on Wed, Apr 3, 2019 @ 13:04 PM

As part of your DevOps Evolution journey, when did you last do any stakeholder mapping?  

Who did you do it with?  How did you do it?  What did you do with the findings?

Stakeholder maps are valuable but under-utilised tools in any change initiative leader's toolkit. They help us to understand the social system our initiative is a part of, specifically who has what power, influence and vested interests, and who will support or derail our work.

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Is Creativity the Bridge Between Technology and an Agile Business?

Posted by Philippa Hale on Wed, Feb 27, 2019 @ 13:02 PM

Is collaboration between technology and business functions encouraged or stifled? Do you work together with creative energy, drive and trust, or is there a mood of resignation and avoidance? Pulling technical and business specialisms together to innovate and build an agile business is a capability that will help secure an organisation's future.

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