Ranger4 DevOps Blog

Gartner's View of Intelligent Business Process Management

Posted by Paul Hancock on Thu, Apr 3, 2014 @ 14:04 pm

Gartner recently published its latest version of its Magic Quadrant for Business Process Management solutions, now referred to as Intelligent Business Process Management Suites (iBPMS).

Gartner view this market as a natural evolution of the earlier Business Process Management (BPM) market, adding more emphasis on support for greater system and human intelligence within business processes. Capabilities such as simulation, optimization and the ability to gain insight into process performance have been included in many (but not all) BPMS offerings for several years. Modern iBPMS have added enhanced support for human collaboration, integration with social media, mobile access to processes, more analytics and real-time decision management. 

Considering that two thirds of the software spend in 2012 and 2013 was directed at vendors that offer iBPMS products - indicating that the market is already well on the way to transitioning to iBPMS, with a minority of spending overall going to those offering narrower BPMS products.

So why are customers directing their investment towards iBPMS? iBPMS supports all of the traditional business process management requirements. Additionally iBPMS offers: 

  • Additional intelligence and support for industry and organisational specific processes
  • A greater level of collaboration throughout the process, which encourages a wider adoption across organisational departments and can lead to a higher level of change and improvement within current processes  
  • Support for integration to various middleware and back end technologies. This provides organisations with the capability to go to market quickly with new offerings  

As an IBM Premier Partner we're delighted to see Gartner's feedback on IBM's iBPMS offering

  • Customers can implement a wide range of applications using the same product family. IBM is the only iBPMS vendor that supports a choice between a pure-play, model-based approach (Business Process Manager Standard Edition) and a middleware-centric, integration "stack" approach (Business Process Manager Advanced Edition).
  • Blueworks Live and Business Process Manager's design, development, governance and administrative features are broad and deep. Process Center provides extensive version control with collaboration and dependency management. Unique "Process Coach" UIs guide end users through unfamiliar or complex runtime tasks. 
  • Operational Decision Management (ODM) combines a first-rate rule facility, obtained as part of IBM's Ilog acquisition, with CEP features from IBM's WebSphere Business Events. IBM Business Process Manager also leverages an array of IBM Business Activity Monitoring (BAM) and analytic products.

In summary, the Business Process Management marketplace has changed in the last couple of years. Organisations taking advantage of Intelligent Business Process Management are taking into account mobile, social, cloud and analytics to ensure they stay ahead of their competitors, are first to market with new offerings whilst ensuring they continue to meet and exceed expectations of their customers.  

For the full report please visit here.

Topics: Business Process Management