Ranger4 DevOps Blog

#DevOpsFriday5 with Paul Everton

Posted by Priyanka Jain on Fri, Mar 18, 2016 @ 16:03 PM

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It's the Ranger4 #DevOpsFriday5 series - today's contributor is Paul Everton. He's DevOpstastic!

1) How would you describe the relationship between DevOps, Agile and ITIL?

DevOps is understanding that having silos within your organization is detrimental to overall success, not only between Dev and Ops but from Front Desk all the way to CEO. DevOps compliments Agile and ITIL (ref: DevOps KungFu).

2) Can you describe what DevOps looks like when it’s ‘done’?

When any/all areas of an organization can come together and work together towards the core goal of that organization without artificial blockers due to these organizational silos.

3) What do you think are the key metrics for DevOps?

High Net Promoter Score and High Employee Engagement.

4) What attributes constitute a culture embracing DevOps?

A culture retrospectively looking at failure to iterate and improve without blame.

5) Is Continuous Delivery the ultimate goal of DevOps? How do other ‘Continuouses’ (continuous deployment, testing, improvement etc) contribute in a DevOps transformation?

No. Continuous Delivery is an enabler of DevOps transformation. It removes and enhances many processes and procedures that harm and help people work together. 

For example, you could be the most optimistic Ops person in the world, but the underlying narrative of a 6 hour deployment will affect your judgement on "what's best for the customer?". Continuous Deployment removes that pain so that we can concentrate and work together on the end goal of not only making the product better, but make a product that will enhance the end customer.

About Paul:


Paul is a DevOps practitioner implementing tools, automation and processes that will allow all employees to collaborate, iterate and execute on building amazing products.

Follow Paul:

On LinkedIn

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Topics: #DevOpsFriday5, DevOps