Ranger4 DevOps Blog

Get DevOpstastic With Our Training!

Posted by Daniel Breston on Fri, Jun 24, 2016 @ 16:06 pm

You want to learn about DevOps but aren't sure where to go. Many companies purport to provide training and even certification in DevOps and the purpose of this article is to give some information to help guide your decision process on the 3 most popular courses available today via Ranger4.

DevOps Institute (DOI)

The DOI is all about sharing the knowledge from the movements of Agile, Lean, IT Service Management and DevOps. The board is comprised of thought leaders and senior execs that have experienced the benefits of blending these learnings into their own organisations or that of many firms across the globe. Gene Kim, well known author and speaker, and Helen Beal, Ranger4 director and long-time DevOpsologist, are on the board striving to create the most engaging way of showing others what these movements can provide. I used to be an ITSM trainer and it was death by PowerPoint. The board of the DOI is well aware of this tendency and therefore there is a strong focus on making the courses interactive, allowing participants to raise their issues, forcing trainers to be experienced in the these disciplines and ensuring that all have a fun atmosphere.

The 3 ways of DevOps

In their seminal work, The Phoenix Project, the authors develop a practical way of engaging teams across the lifecycle of idea to realisation (development through operational) known as The Three Ways. The picture below highlights the intent of each way and the course continue to expand on how each contributes to the blending of the various best known technology movements: Agile, Lean and ITSM. 

DevOps Foundation Course (DFC)

This course is designed to explain:

- What we mean by devops and The Three Ways
- How the intersection of agile, lean and ITSM create devops
- Using metrics as guidance
- Devops values and principles

We end with providing guidance on how to create a DevOps introduction roadmap for your organisation. Each major learning activity begins with a conversation between the participants and ends with an exercise. All exercises are designed to not only help learn the material to pass the exam (that gets you devops certified), but also to use in your environment.

Certified Agile Service Manager Course (CASM)

Once upon a time a group of developers got together to create a different way of creating software from which the Agile Manifesto was issued. Their efforts sparked further techniques such as a renewed XP (eXtreme Programming, SAFe (Scaled Agile Framework), Scrum and Kanban. The DOI worked with the Agile alliance and Scrum creators plus IT Service Management experts to address an unforeseen and unwelcome outcome of the Agile movement: the impact on those accountable for stability while others were charged with agility and innovation.

Agile Service Manager is someone that can take what is being created, whether it is a new product, feature, technical update or fix and align it to the services that enable an organisation. These could be release, deploy, incident or problem, or applied to business processes such as procurement, customer relations and budgeting. In either case, the ASM is there to work alongside the Scrum Master to create a great way of working.

Certified Agile Process Owner Course (CAPO)

Many of the Agile practices have someone accountable for the products or features used internally and externally that are reliant on technology. This Product Owner needs to have someone that can facilitate and bridge the chasm between those charged with keeping things stable with those looking to drive rapid change.

The APO is the negotiator across all impacted areas in the value chain of idea to live such that processes make sense, can be easily improved, are able to benefit from tools and have clear metrics of agreed performance.

The Agile Process Owner is a professional who is able to blend the concepts of agile with the practices of ITSM to create a better, faster, safer way of introducing processes that manage change or support. This course looks in detail at the role and how that person can drive sustainable change in a similar fashion.

Final thoughts:

Yes there is an exam and yes you will receive a certificate of success but these courses help create a solid basis for you and your organisation to create a common vocabulary and engender a model of devops success. Learn more here or by contacting your Ranger4 account lead. Stay DevOpstastic!

Topics: DevOps, DevOps Institute, ITSM, communication, DevOps Foundation Course, collaboration, DFC, training, CAPO, Lean, CASM, Agile