Ranger4 DevOps Blog

Scaling Agile and Making Friends Part 2: HR & Technology

Posted by Philippa Hale on Tue, Nov 12, 2019 @ 15:11 pm

This is Part 2 in a blog series exploring how technology communities can improve how they engage with other business functions, collaborate, build trust, create and secure the future of their organisation together. In Part 1 I set the scene. The focus here, in Part 2, is on HR and Technology.  

I am a linguist by background so I notice the specific words people choose to express their interests, needs, frustrations and vision. 

One thing I am very aware of - and really keen for everyone in organisations to think about - is how people in different departments are using the language of agile ways of working, but are not actually joined up. This is key to any scaling of desired ways of working. The old 'silo' thinking, stereotypes, even prejudices, are still there. They are often shockingly strong among people who spend their days deeply focused within their department and their specialist field. This is not because these are people who are naturally prone to prejudice. Far from it. It is well known from the vast literature on prejudice and diversity that once people get to know 'them' - whoever 'they' are - as people, learn their language and culture and achieve jointly owned successes, those prejudices all but disappear. Then the door opens to new levels of collaboration, trust, co-creation becoming the embedded ways of working.

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Topics: Agile HR, cross team collaboration, Technology & HR, HR technology business partner, HR Product Owner

Scaling Agile and Making Friends

Posted by Philippa Hale on Mon, Nov 11, 2019 @ 09:11 am

 

This is the first of a series of blogs on how Agile and DevOps ways of working are scaling and making their way across the business functions: HR, Finance, Procurement, Technology, Marketing and Sales.

If you are working in technology and making progress with Agile and DevOps ways of working within your own function, you may be looking at ways to work more effectively with other functions across your organisation: HR, finance, procurement, marketing, sales.  Here are some ideas and tips to help you:

1. Make Friends

Over many years of working in the area of inspiring collaboration between functions, I passionately believe that the focus has to be on what you have in common.  Patrick Debois’ keynote talk at the recent DevOpsDays 10th Anniversary in Ghent, was SPOT ON.  He is also passionate about the need to ‘make friends’. By this he means have proper conversations, get to know people as people, ask questions, understand what goes on in their function, learn their language, their needs, constraints, where they are heading.  Watch the video here - (the longer version from AllDayDevOps)  There are so many parallels in thinking and so much we in technology can learn from the other functions.

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Topics: AllDayDevOps, Ways of Working, Agile Finance, Agile Procurement, Agile HR, Agile marketing, Agile sales, DevOpsDays

Booking Now Open for November’s Digital Transformation Experience

Posted by Helen Beal on Thu, Oct 10, 2019 @ 17:10 pm


Evolution in business is at the heart of what we do here at Ranger4. We devote a lot of our time to helping clients harness new, more efficient ways of working. From tightening processes and cultivating new working cultures, to speeding up service elements and helping you delight your customers - we put a premium on high performance development.

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How is That a Chicken?

Posted by Mark Beard on Tue, Aug 27, 2019 @ 16:08 pm

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Topics: Neuroscience, Experiential learning, Ways of Working, Ways of Thinking

Full Enterprise Adoption: Ways of Working

Posted by Helen Beal on Tue, Jul 23, 2019 @ 17:07 pm

I’ve been observing a pattern for quite some time now with my clients that in 2017 I referred to as BizIT - that is, these conversations about Ways of Working* have been seeping out of the technology teams and into ‘the business’. It’s digital disruption that is driving the global evolution towards these ways of working that are characterised by:

  • Incremental change to reduce risk and create fast feedback loops
  • Small, dedicated, autonomous, cross-functional, multi-functional teams
  • Long lived product centric thinking, unlearning project centric habits
  • Empowerment, participation and peer-review
  • Breaking dependencies, impediment removal and streamlining processes
  • End-to-end, value stream thinking and experimentation
  • Focus on customer delight and the delivery of value outcomes
  • Increasing throughput and stability as equal forces
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Topics: Ways of Working

The Concept of Scenius

Posted by Helen Beal on Fri, Jun 28, 2019 @ 13:06 pm

At the DevOps Enterprise Summit this week in London Gene Kim drew the audience's attention to the concept of 'scenius'; the communal form of genius. A term coined by musician Brian Eno, it counters 'The Lone Genius Myth'; the belief that innovation comes from a few great chosen ones. Eno defines it as:

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Topics: DevOps enterprise summit, Gene Kim, Scenius, DOES

Jayne Groll at DevOps Enterprise Summit London 2019 on The Three Ways, ITIL4 and SRE

Posted by Helen Beal on Tue, Jun 25, 2019 @ 14:06 pm

The fourth London DevOps Enterprise Summit kicked off in London today and the CEO of the DevOps Institute, Jayne Groll, talked about ITIL4 and SRE. Jayne asserted that value is only created when you use a service and that service management is still relevant - this hasn’t changed in DevOps. It will always need to be managed but the way it is managed is different in DevOps.

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Topics: DevOps, CASM, Agile Service Manager, site reliability engineer, DevOps enterprise summit, SRE, The Three Ways

Measuring to Learn, Measuring to Improve

Posted by Helen Beal on Thu, Jun 20, 2019 @ 05:06 am

Having this week delivered one of our DevOps Metrics workshops in Saudi Arabia, while it's fresh in my mind, I thought it worthwhile sharing some detail about this learning experience and how its outcomes drive DevOps adoption and evolution.

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Topics: Business metrics, devops purpose, devops assessment, metrics

The Phoenix Project Game: Learning Outcomes

Posted by Helen Beal on Fri, Jun 14, 2019 @ 12:06 pm

It's a game, it's fun, it's playing, it's my favourite thing to do! It's not work then, is it? I mean, how can playing be serious and useful and result in a practical improvement? Here's how:

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Topics: Enterprise DevOps, DevOps Game, The Phoenix Project, Simulation Game, The Phoenix Project Game, Experiential learning

Setting an Organisational Why

Posted by Helen Beal on Wed, Jun 12, 2019 @ 12:06 pm

Simon Sinek's Golden Circle is a key tool we use when we are helping people understand DevOps principles. For people that are coming from a place where DevOps is about automation this can be a little perplexing, but this is a core cultural asset, and DevOps is as much about culture as it is about automation. I love Chris Little's quote from the DevOps Handbook: "DevOps is about automation, as astronomy is about telescopes."

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Topics: Leadership, organisational why, golden circle, devops purpose, devops assessment