Ranger4 DevOps Blog

DevOps and Frictionfree Change

Posted by Helen Beal on Tue, Sep 19, 2017 @ 14:09 PM

We spend a lot of time talking about change at Ranger4, as you may well imagine, in the context of DevOps. We talk about:

  • Increasing throughput and quality simultaneously as a key DevOps goal
  • Where Change Approval Boards are a key bottleneck (The Theory of Constraints and The First Way: Flow) - particularly when we are Value Stream Mapping
  • What DevOps Target Operating Models look like and how peer-review change works, and what Change Management roles look like

I've been sharing this article, Change Goes Away, a lot in the DevOps Foundation courses we have been delivering in recent months. I love it partly because it's so crisply written but mainly because it's by Rob England, a self-styled IT Skeptic, and who has a primarily IT Operations background. This last part is particularly important since it's often the dev people who want to do away with change, and the IT ops people who want to retain the governance that change management policies and procedures bring - so to have an IT ops person to be such a strong proponent of change changing (!) like this really supports what DevOps is doing here. And gives solid advice on how to manage this potential conflict, together.

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Topics: DevOps Cultures, Change Management